Regulatory Disclosures

Kontino is a technology brand operated by Koopfy Payments LLC. We are not a bank or a financial institution, we do not take deposits, and balances are not covered by deposit insurance (such as the FDIC in the US or the FGC in Brazil).

Accounts, wallets, conversion, foreign exchange, collections and payouts are performed by licensed Providers, including BlindPay, Inc. (USA) and its affiliates and partner institutions in each country.

In Brazil, the services are performed by Blind Pay Sociedade Prestadora de Serviços de Ativos Virtuais Ltda (CNPJ 57.599.376/0001-81), under the transition regime for authorization by the Central Bank of Brazil. It does not provide custody or hold balances in Brazilian reais.

Balances are denominated in US dollars and held in USDC, a digital dollar issued by Circle and backed by reserves, in wallets managed by the Providers. Local-currency collections are converted on arrival; local-currency payouts are converted on the way out.

• Issuer and network risk: USDC depends on its issuer and on the blockchain networks on which it circulates.
• Foreign exchange: the rate varies with the market between the creation and execution of a transaction.
• Providers and banks: delays, outages or holds by Providers, payment networks and third-party banks may affect timing.
• Regulation: changes in law may alter or interrupt services in a country.

Contact support first (connect@kontino.co). If the answer does not resolve the issue, write to compliance@kontino.co with the transaction ID: we respond within 15 days.