Effective November 10, 2026
Prohibited and Restricted Activities
Businesses we do not serve and businesses we only serve with prior approval. The list follows Provider and payment network rules and may be expanded at any time.
1. Prohibited
- Any activity that is illegal in the country of the customer, the payer or the recipient.
- Sanctioned persons, entities, governments or jurisdictions, and attempts to evade sanctions.
- Unlicensed gambling and games of chance.
- Adult content or services, including sexual services.
- Illegal drugs, controlled substances and paraphernalia.
- Weapons, ammunition, explosives and their components.
- Sale of prescription drugs without a prescription or unlicensed pharmacy intermediation.
- Counterfeit goods or goods that infringe intellectual property.
- Pyramid and Ponzi schemes, multi-level marketing paid for recruitment, and promises of guaranteed returns.
- Unlicensed binary options and forex.
- Unlicensed crypto-assets, mixers and anonymization services.
- Sale of accounts, followers, reviews or personal data.
- Shell banks, pass-through accounts without real activity and lending an account to third parties.
- Content that promotes violence, hate, terrorism or exploitation.
2. Restricted (prior approval only)
- Gateways, PSPs, sub-acquirers and other payment service providers (license required in the country of operation).
- Gaming and betting with a valid license in the player's country.
- Crypto-assets with the applicable license or registration.
- Nutraceuticals and supplements, with health claims within regulation.
- Travel and tourism, recurring-billing subscriptions and long-term pre-sales.
- Donations, crowdfunding and non-profit organizations.
- Digital products with high dispute risk.
For restricted industries, we request additional documentation and may apply lower limits, a reserve or delayed settlement.
3. Consequences of a violation
We may decline transactions, suspend or close the account, withhold funds for as long as necessary and notify authorities and Providers, under the agreement and the law.
4. Questions
Not sure whether your business is supported? Write to compliance@kontino.co before you start.
Questions about this document
compliance@kontino.co